Emotional Intelligence in the Age of AI - The Human UX
The leaders who thrive won't be the ones who master AI. They'll be the ones who master themselves and build trust with their teams.
As AI takes over more of what we used to call 'knowledge work,' the question isn't whether your people can use the tools; it's whether they have the human capacity to lead through the disruption. This keynote reframes EQ as the strategic differentiator that no algorithm can replicate: self-awareness under pressure, self-control when it counts, empathy at scale, and the ability to make consequential decisions with incomplete information and build team trust.
- A new framework for understanding EQ as a leadership asset, not a personality trait
- Practical tools for developing emotional regulation in high-stakes environments
- A clear-eyed view of where AI ends and human judgment must begin